![]() Tap and hold an accessory, then tap Details.Ĥ. For example, if you have a Door and Window Sensor installed in your home, you will be notified if the door opens when you are at home. They are: Door and Window Sensor, Motion Sensor, Vibration Sensor, and Water Leak Sensor.) Set up notifications to alert you when an accessory detects an anomaly or at a specific time of the day. (There are currently several products that support push notifications in Aqara products. In iOS 11 and later, you can use HomeKit accessories such as door locks and sensors. If none of the above steps can solve the hub offline problem, please contact customer service. In this case, please try to reduce the number of Wi-Fi devices that have connected to the router, or replace it with a more powerful router.Ħ. Due to performance problems, some routers may cause the device to go offline frequently when there are too many connected Wi-Fi devices. If the hub goes online after frequently going offline, please place the hub 1-2 meters away from the router with no obstacles (especially metal obstacles) in the middle.ĥ. ![]() If the blue indicator light flashes, please wait for the blue light to stay always on, and then check whether the hub is offline in the Aqara home app if the blue light keeps flashing, please bind the hub again in the app If the yellow light flashes, please bind the hub again in the app.Ĥ. Please try to unplug the hub and plug it in again. If it is abnormal, it shows that the Wi-Fi cannot connect to the Internet, please try again after you make sure the Wi-Fi can be used normally if it is normal, please go to step 3.ģ. Please use the mobile phone to connect to the Wi-Fi that the hub is currently connected with, and observe whether the mobile phone can connect to the Internet normally. ![]() If the indicator light is off, please make sure the power supply of the hub is normal if the indicator light is on, please go to step 2.Ģ. You can press the button on the hub to check whether the indicator light of the hub is on. Please check whether the power supply of the hub is normal. ![]()
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